Chery Service Centre

As far as vehicle services go, few deliver the same level of expertise as our Group1 Chery cars service centres. Doing it right the first time is what our vehicle repair professionals pride themselves on – which comes from the top down. This refers to an instituted approach where everyone from top executives to the support staff at Group1 believes in providing the best possible customer service. When you meet our highly trained and experienced Chery service technicians – it is easy to see why Group1 is so highly regarded across South Africa.

BOOK YOUR CHERY SERVICE

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Chery Service Centres in the Western Cape

The Group1 Chery Service Centres in Stellenbosch, Kuils River, Knysna, Mossel Bay and George are prime examples of keeping with our promise of meeting and exceeding all expectations!

Everyone has a vested interest in delivering exceptional service with minimal inconvenience to you. Furthermore, our highly trained technicians also understand diagnosing and fixing any issue must be done correctly, efficiently and with top-quality Chery parts.

When booking your Chery car’s service at our Stellenbosch, Kuils River, George, Mossel Bay or Knysna workshop – you are guaranteed top technical advice from highly trained technicians at the best possible price with no hidden costs

Chery Vehicle Service Plans

Chery is an international vehicle manufacturer with several models in South Africa, so if you need a Chery Tiggo service, you are in great hands. This is not only because of our strong reputation but also the impressive Chery vehicle service plan and vehicle warranty.

All new Chery models come with a 5-year/60 000km service plan with the following service intervals to ensure optimum performance:

  • First service at 5000km or 6-months, whichever comes first
  • Second service at 15,000km or 12-months after the first service
  • After the second service, the intervals are every 15,000km or 12-months after the last service or whichever occurs first

For more information, contact our Group1 Chery team or consult your Chery service manual.

Chery Vehicle Warranty

The factory Chery vehicle warranty is valid for 5-years or 150,000km, whichever comes first after the initial date of registration.

There is also an unrivalled Chery engine warranty of 1 million km/ 10-years. This beats the best industry warranties by 40% and the distance covered is also five times better.

Included in the warranty is an agreement with the Automobile Association of South Africa to provide roadside assistance and support for five years with unlimited kilometres.

The standard industry practice applies where the warranty requires the vehicle to be serviced and repaired by Chery approved dealerships, within Chery standards and using original Chery parts and components.

MyCheryCares Plans

MyCheryCares is an enhanced suite of programmes to make owning a Chery even better.

The programme is free for the first two years for all Chery cars bought from February 2023 and can be bought by other Chery owners at a nominal fee.

MyCheryCares programme has two main components: MySurfacePlan and MyTaxi, MyDriveHome and MyCourtesyCar.

MySurfacePlan

MySurfacePlan includes items such as scratch repairs, tar removal, headlamp renewal and mag wheel repair, to name a few.

This allows the Chery owner to fix minor dents and scratches, including damage to alloy wheels and even windscreen chips and cracks at no cost. It also offers a free wheel alignment service yearly and a comprehensive Scotch Guard treatment for leather or fabric upholstery.

MySurfacePlan’s other benefits include odour removal (like pet, tobacco or mouldy smells) and a special annual air-conditioning treatment that removes any possible bacteria or fungi in the air flow system.

MyTaxi, MyDriveHome and MyCourtesyCar

MyTaxi, MyDriveHome and MyCourtesyCar look after Chery owners when they cannot or should not drive their Chery.

MyTaxi offers a free ride when an owner’s Chery is in for a service.

MyCourtesyCar entails a free rental car when a Chery vehicle needs work for a longer period.

MyDriveHome is for when owners realise they should not drive after a party or function. Two drivers will arrive and drive them home in their own Chery.

All features and benefits along with the MyCheryCares terms and conditions can be found on the Chery App.

Chery Vehicle Parts

The warranty period for all Chery parts, with a few exceptions, are subject to the vehicle warranty period unless otherwise stipulated. The following original Chery parts are not covered by the warranty:

  • Wiper blades
  • Clutch plate
  • Brake friction lining
  • Spark plugs
  • Air cleaner
  • Engine oil filter
  • Fuel filter
  • Air-conditioning filter
  • Bulbs and fuses
  • Lubricating oil and coolant

For a full list of Chery parts either not covered or with limited warranty cover – contact our Chery sales team.

Chery Extender Service Plans

If you’re buying a used Chery without a service plan or if the cover on your vehicle has expired, then the Chery Extender Service Plan will give you peace of mind when it comes to servicing your Chery vehicle.

This plan is not an insurance product but is there to provide cover for serviceable components as per your Chery vehicle manufacturer’s specifications. Things like manufacturer-specified parts, labour and oil that are required to service your Chery.

The plan will run for either a set period or up to a specified number of consecutive services that are indicated on the dealer schedule.

Not sure if you need an Extender Service Plan or need to claim? Contact Group1 Chery and our friendly staff will assist you with any queries you may have.

Chery Extender Maintenance Plans

Taking out a Chery Extender Maintenance Plan means you are covered for service and maintenance costs according to Chery’s specifications.

If you don’t have a maintenance plan with Chery you should consider a Chery Extender Maintenance Plan.

Things that are covered on the Chery Extender Maintenance Plan include costs such as:

  • Routine services either based on time or kilometres, covered under your Chery Plan.
  • Labour costs for maintenance of your vehicle.
  • Maintenance repairs that are necessary as a result of mechanical or electrical breakdown or normal wear and tear.
  • The supply of genuine Chery parts and any specified lubricants required when servicing your Chery.

Contact Group1 Chery if you wish to purchase an Extender Maintenance Plan or claim for any work that was done. Our friendly staff are happy to assist you.

Chery Extender Warranty Plans

If you are concerned about something going wrong with your Chery and having to outlay extra cash, opting for a Chery Extender Warranty will give you added protection.

This plan covers the repair and/or replacement of components, specifically listed under the “Chery Policy Benefits and Limits”, that arise from mechanical or electrical failure during the cover period of your Chery policy.

Mechanical and electrical breakdowns may be covered under your Chery Extender Warranty and not your Chery Plan.

Some of the things that are covered, subject to terms and conditions are:

  • Engine
  • Gearbox
  • Management System
  • Turbo Assembly
  • Over-heating
  • Cambelt
  • Air Conditioner
  • Cooling System
  • Electronic Ignition
  • Braking System
  • Clutch
  • Electrical Components
  • Fuel System
  • Entertainment System
  • Towing
  • and much more!

There are many more inclusions covered under the Chery Extender Warranty. If you would like to find out more – Contact Group1 Chery. Our friendly staff will explain the cover to you and assist you with your purchase.

Chery Vehicles We Can Service

Chery Tiggo 4 Service

To ensure your Chery Tiggo 4 Pro remains mechanically sound while avoiding unnecessary and expensive repairs – it needs regular servicing. Expertly built vehicles such as the Chery Tiggo 4 Pro need an experienced team of technicians which is why Group1 Chery only works with the best of the best.

Chery Tiggo 7 Service

Your Chery Tiggo 7 Pro is a mechanically sophisticated car. To ensure you will enjoy the best that this exceptional SUV can give you – you need to have it serviced acccording to the service schedule by technicians who are qualified to do so, in a facility that offers the required diagnostic and other equipment. You can rely on our Chery experts to perform your Tiggo 7 Pro service.

Chery Tiggo 8 Service

The only way to keep your Chery Tiggo 8 Pro running well while avoiding unnecessary and expensive repairs is by servicing it regularly. Servicing plays a pivotal role in identifying and addressing minor problems before they become serious or unsafe. Group1 Chery only works with the finest of the finest since expertly-made cars like the Chery Tiggo 8 Pro need a seasoned team of technicians.

Our team of expert Chery service technicians will service and maintain your Tiggo to ensure it remains safe and retains its value as much as possible long-term while offering continued driving performance and to.

Chery International allows some leeway of either 1,500 km or 30 days before or after the prescribed service interval as indicated in the Chery Tiggo service manual.

If you are looking for a Chery Tiggo service centre, look no further than Group1.

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