Chery Surprised In Recent Consumer Satisfaction Poll – Here’s Why

Three Reasons Why Chery Leads Consumer Satisfaction

Three Reasons Why Chery Leads Consumer Satisfaction

We are beyond proud to announce that Chery recently took a combined second place, along with other amazing auto brands Changan and GAC, during an annual sales satisfaction survey among car enthusiasts in China. This highly regarded survey is conducted by the J.D. Power agency and provides insightful data gathered from 25 000+ car owners who had bought new vehicles in the six months leading up to the survey.

The maximum amount of points a car brand can garner stands at 1000, and Chery received a very respectable 749/1000, based on parameters such as online presence, dealer communication, test driving, transacting, delivery and the experience of driving and owning the vehicle.

Here are three reasons why we believe that Chery stood out among all the auto brands that were included in this year’s consumer satisfaction poll in China:

1. Chery Dealers Take Pride in Their Work

Although Chery is available in many countries around the globe, each of which has its own particular culture and auto trends, one thing remains the same wherever you go – the dealerships that are chosen to stock these amazing cars and SUVs are run by passionate people. So whether you walk into a Chery dealership in Stellenbosch or Shanghai, the service will always be impeccable. This is easy to do when you believe in the product you’re selling, and the fact that every client deserves top service from the moment.

2. We Make Test Driving a Pleasure

Test driving should not be a chore, at least not when you’re test driving a Chery! If it’s convenient for you to come to one of our branches, we will make sure the vehicle is fuelled up and ready to go at the time that suits you best. Alternatively, we can also bring it to you, so you can make the best use of your lunch break or another open time slot in your busy schedule.

3. Owning a Chery is Effortless

While Chery cars and SUVs are of course designed to be a joy to drive, we also ensure that they are a joy to own. This is why each new Chery vehicle comes part and parcel with a 5-year/60,000km service plan, 5-year/unlimited km roadside assistance, 5-year/150,000km warranty, and 10 years/1 million km engine warranty.

There you have it – three reasons why Chery is the auto brand that everyone loves to adore. As always, the best way to see if the juice is worth the squeeze is to get behind the wheel of a Chery and take it for a spin yourself. Get in touch with a member of one of our teams at our Group1 Chery branches in Stellenbosch or George to discover everything these fine vehicles have to offer.

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